One of the biggest benefits we've seen is speed. AppOne has led to faster processes, which means happier customers and better reviews for us.
I've been using AppOne since I started here in 2013. I remember that the implementation process was seamless and we didn't have any issues getting started.
We use AppOne primarily for submitting finance deals and printing contracts. Having finance applications, contracts, and lender paperwork in one place makes everything more efficient. One of the things that makes the process even easier is that our DMS integrates with AppOne, so we're able to submit deals directly from our DMS into AppOne without having to enter information more than once.
Over the years, I've seen AppOne improve quite a bit. When I first started, we didn't have many forms printing directly from AppOne. Now, many lenders have added their forms, allowing us to print contracts directly from the system. That helps cut down on contracting errors and keeps the process moving smoothly.
One of the biggest benefits we've seen is speed. The biggest complaint customers have when they're buying a big-ticket item is how long the paperwork process takes. AppOne has led to faster processes, which means happier customers and better reviews for us. We've definitely seen an increase in happier customers overall.
Overall, it's a good platform for any dealer. For larger stores especially, it can be very helpful because multiple people can access the application and monitor deals and funding activity. It’s so easy to navigate the whole entire system.
Christopher Anderson, General Manager
Chippewa Valley Outdoors
Chippewa Falls, Wisconsin
